Shipping policy

Shipping Coverage: We proudly deliver our products to all governorates across Egypt in partnership with top-tier courier services. (Please note: International shipping is currently unavailable.

Processing & Delivery Times

Order Processing: Orders are reviewed and prepared within 1 to 2 business days after confirmation.

Estimated Delivery:

Cairo, Giza, & Alexandria: 2-3 business days.

Delta & Upper Egypt Governorates: 3 - 5 business days. (Note: Business days exclude Fridays and official public holidays).

Shipping Costs: Shipping fees are calculated based on your location (governorate). The exact shipping cost will be clearly displayed at checkout before you confirm your order.

Order Tracking & Confirmation: Once your order is dispatched, our team or the courier will contact you (via phone or WhatsApp) to confirm the most suitable delivery time.

Cash on Delivery (COD) & Inspection: For a safe and convenient shopping experience, we offer Cash on Delivery (COD). You also have the full right to inspect the product with the courier before making any payment to ensure it matches your expectations.

Important Delivery Instructions: To ensure a smooth delivery process, please make sure to:

Provide a valid and reachable phone number.

Enter a detailed address (Building number, Street name, Area, and Governorate)